What We Collect
We collect information to run the program, process registrations, and improve your experience.
You may provide:
- Name, email, phone number
- Mailing address
- Driver’s license or permit details (for course eligibility)
- Messages or inquiries
We automatically collect:
- IP address
- Browser and device type
- Pages visited and time on site
Why We Collect It
We use your information to:
- Process course enrollment
- Confirm eligibility
- Respond to questions
- Improve the website experience
- Meet legal and program requirements
How Your Information Is Used
Your data supports:
- Training registration and scheduling
- Communication about your course
- Website performance and analytics
- Compliance with California program requirements
Do We Sell or Share Your Data?
No.
- We do not sell your Personal Information
- We do not share it for advertising
Your data stays tied to the service you’re using.
Who We Share It With
Only when necessary:
- CMSP training providers (to manage your course)
- Service providers (hosting, analytics, communication tools)
- Government agencies, when required by law
Cookies and Tracking
We use cookies to:
- Keep the site working properly
- Understand how people use it
- Improve performance
You can adjust cookie settings in your browser at any time.
How Long Do We Keep Your Data
We keep data:
- As long as needed to provide services
- As required by law
After that, it’s securely deleted.
How We Protect Your Data
We use administrative and technical safeguards to protect your information.
No system is perfect, but protection is built into every layer.
Your Privacy Rights
You have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Get a copy of your data
California Residents
You also have the right to:
- Know what data is collected and why
- Request deletion or correction
- Limit use of sensitive data
- Be free from discrimination for using your rights
How to Make a Request
Contact:
California Highway Patrol
Privacy and Risk Management Administrator
Email: [email protected]
Phone: 916-843-4070
Requests are verified and handled within required timelines.
Children’s Privacy
For riders under 18:
- Parent or guardian consent is required
- Only the necessary data is collected
Legal Use of Data
We may use or disclose data to:
- Meet legal obligations
- Respond to lawful requests
- Protect safety and rights
Changes to This Policy
Updates happen when needed.
The latest version will always be posted here.
We may collect:
- Identifiers (name, email, phone)
- Driver and eligibility information
- Internet activity (pages visited, interactions)
- Approximate location (via IP)
- Communications you submit
We process data based on:
- Consent
- Legal obligations
- Public interest responsibilities
- Service delivery requirements
- Enrollment data is retained through course completion and required reporting periods
- Communication records may be retained for support and documentation
- Legal obligations may require longer retention
After that, the data is deleted or anonymized.
Your data may be processed outside your immediate location when needed for service delivery, with appropriate safeguards in place.
We may collect system-level data such as:
- IP address
- Device type
- Access times
This supports performance, troubleshooting, and security.
You can:
- Access your data
- Correct inaccuracies
- Request deletion
- Request portability
- Opt out of certain uses (if applicable)
California users also have rights related to:
- Sensitive data limitations
- Transparency in data use
Personal Information
Data that identifies or can be linked to you
Sensitive Personal Information
Information requiring additional legal protection
Usage Data
Data collected automatically through site interaction